After arriving at the airport, I waited for three hours before the car was delivered. Contacting the staff only resulted in responses like 'it will be there soon' or 'just five more minutes'.

No office at the airport. Waited three hours to get the car. The car was not full of gas, the condition was very poor, the brakes failed halfway, very dangerous. Customer service attitude was okay but very slow. Staff doesn't speak much English, which is a big problem; had to use translation software to translate English to French, very inconvenient.

J’ai perdu ma journée à cause de l’attente pour trouver le véhicule et la la livraison 3 heures . J’ai réservé un dockker 4p il m’ont donner une petite clio???? J’ai refusé et à partir de là ça commence le retard. Imaginez vous je viens du Canada avec ds petit enfants puis nous attendions 3 heures dans le stationnement de l'aéroport du Casablanca pour mon véhicule en question?

I had to wait out side by the parking lot and it was to hot and every time i call them they tell me one mint somone will be there the mint become over 60mint

There was one poor guy doing his best, with angry Russian customers before me and a car for us that we did not order. Poor information on where to find the car. The cooling system worked badly over time, but overall it was an OK experience