Very poor service, really cannot use this company. Despite tolerating various bizarre issues, the final bill is inexplicable. They randomly adjusted the pick-up and drop-off times to charge an extra day, and included many unknown additional fees, overcharging nearly 240 Euros.

The staff were friendly during pickup, and the process wasn't too complicated.

Friendly counter staff with efficient pick-up and drop off. My car was upgraded one class.

Easy and smooth booking process. Clear booking conditions.

The car had unpleasant smell. Had rubbish and mud in the car. The steering wheel was fluctuating. Not go straight! Feeling dangerous!

Like: Car was what we needed to carry 4 adults and 2 infants under 3years.
Dislike: Confusion over where the cars was being picked up from and fitting child seats despite taking the time to confirm all the details (including correcting some confusion over type of child seats required) the day before arriving with the domestic terminal staff by phone.