Overcharged at the counter. Easyrentcars missed the mark again!
Unhappy customer
United States
Reviewed: Sat, Mar 2, 2019
About Dollar:6.3/10
Dollar overcharged me at the counter. The agent was less than friendly and always high pressure to up sell additional insurance, EZ pass, upgrade, etc.
“Dollar charged about $15 more than easyrentcar quote. No explanation.”
About Dollar:8.3/10
The check-in line was about 8 deep. There were 5 agents, so it took about 25 minutes. Agent was not personable.
A/C barely functioned. Return agent comped me $50 for inconvenience. Pleasantly resolved in seconds. Great customer service.
Very satisfied.
The person in the counter made us buy insurance and EZ-TAG very expensive.
Also charged us almost US 100 for 1 day extention that we needed to made for medical razons.
Will never use Dollar again
About QEEQ:10.0/10
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Overcharged at the counter. Easyrentcars missed the mark again!
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