The car I received was very new and in excellent condition.

Very good, but picking up the car took quite a long time. The staff realized that my luggage wouldn't fit in the reserved car, so they upgraded me to a bigger vehicle for free.

It's okay, but having to wait until the scheduled pickup time was a bit hard to understand.

Terrible rental company When picking up the car, they just printed out the contract for you to sign without mentioning the additional insurance options, forcing you to pay extra. Afterwards, you'll be charged additional insurance fees! Also, there are no gas stations near the airport, so you need to return the car with a full tank. Please 'prepare a small fuel container' with 1 liter of fuel, and manually add it to the tank when returning the car to avoid extra fuel charges! A very petty company.

Our flight was canceled at the last minute, delayed car pickup by nine hours. The rental cost almost doubled without any prior notice. They said it was a deposit when we returned the car, but we haven't received any refund so far. Fake company. Prepayment is a disaster...