モントリオール−ラス次元佳、グランドキャニオンとロサンゼルスのサンティアゴ−la

At the store, they tried to sell me insurances and drop-off fees that I had already bought. Felt cheated.

Waited in line for 15 minutes

I booked a sedan but was strongly pushed to upgrade. When I resisted, they gave me a hatchback, claiming that the model I booked was unavailable. I ended up with a Ford Focus hatchback, only to see the model I had booked right next to it in the parking garage.

I've rented many times before and it was fine, but this time the attendant was awful.

Because we needed to install three child seats, we initially requested a vehicle with foldable rear seats. Upon picking up the car, we found that the trunk was too small to fit two suitcases. The rental company immediately provided a car with a much larger trunk. Very satisfied.