The office location was off site from the airport but there were no signs about it at the airport with the other off site car rental vendors, and there was no shuttle. You have to call JC and have them pick you up. Also, you are forced to pay an additional $10 a day for the Sunpass Toll equipment, it is not optional. The price was very good though, and the customer service was as well.
About QEEQ:10.0/10
I love Easyrentcars.com. It feels like a cheat code for getting the best deals.
I reserved an SUV but was given a VW Passat. The rep attempted to switch out the vehicle without an adjustment to the price. Getting the price adjusted was a task. He didn't want to do it.
The vehicle itself was dirty and had registration that was expired in June.
They tried to force me to pay for insurance and didn’t even up renting me the car. They left me no options but to cancel. And then they wouldnt even drop me off at another rental car place, forced me back to the airport, waisted about 1.5 hours of my time.
“This company is a scam, there was no “rental office” once there my quoted price tripled!”
About JC:2.0/10
My original quote was $60 total, I have paperwork to back this up, once at “rental office” the price went up to $180!!! I was told the extra was for Sunpass, which I DID NOT need, want or use!! Very frustrating, scam, I walked out
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Customer Service
They charged me so much more than the balance due on my original order. I was very upset!!
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