ロンドンセバスチャンコーンウォール湖水地方エジンバラスコットランドの高地ヨークロンドン

They did not notify me of the violation in time. After one day, they directly deducted the service fee and the fine without permission. This is very upsetting.

The service was average. When customers encounter problems, the resolution speed by the relevant departments is very slow.

I clearly rented an automatic car, but was told there were none available. I had to pay significantly more to rent an automatic car, which felt very unfair.

Hertz is located a bit far, but there's a shuttle bus which helps. I came from Terminal 5, the queue was short in the morning, and I got the car quickly. The service was alright, but they recommended too many things. You need to say No to everything, especially when they emphasize that fuel prices are cheaper than the market. If you ask whether you can get a refund for any leftover fuel, they say no. I almost got fooled. It's hard to return the car with an empty tank precisely. Also, after getting the car, carefully check its condition. I found a few scratches that weren't noted in the inspection report, so you need to inform them yourself.

Excellent. So easy. Transfer from T2 to Hertz, counter service, the car itself and the drop off. Perfect. Will def use again