デルフィリピン・カード兰バカ−アテネ

We arrived more than 40 minutes early for our rental, but due to a computer issue, we weren't served immediately. We had to wait until almost 6:30 PM to get the car. I had reserved a 9-seater Mercedes, but they gave me a 7-seater Nissan instead. There were scratches on the right side of the car, not very noticeable but marked on the report. When returning the car, they claimed the upper scratches were old but the lower ones were caused by us and charged us €481,00. The whole process felt like a scam! We picked up the car around 7 PM, rushed to the city center to check into our accommodation, and didn’t notice any lower scratches. Is a scratch really worth €481,00 to fix? This company is a rip-off. Terrible experience, terrible company.

Europcar doesn't have a rental counter at Athens airport. Staff holding signs at the exit guide you to the parking lot, where a shuttle bus takes you to the rental base. Due to a late arrival close to midnight, this process was quite troublesome.

Mark up pickup location! We called five times for the shuttle and it arrived after 90 minutes! Car was handed with fuel for 130 km only! Car was handed with oil check over due

Booking process was smooth, and good value for money. However the service at Europcar Athens was unacceptable

The provided car was higher what I booked but the car was old and not in realy good condition. The staff were good.

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Staff at Europcar were amazing. Getting there was confusing due to lack of clear direction at airport to look for Europcar rep.