“Smooth but would be great if the booked car is excatly provided on the day”
About Europcar:9.3/10
Service at the eurocar was excellent on pick up and drop off the car
About QEEQ:10.0/10
Reduce star as the car i booked is not the same model as i wanted. I know with the stated t&c “similiar car” but i am expecting I will get the same model car i have booked but in fact most of the time when hiring a car other model car will be provided on the day so what is the point of showing model on the booking scree page. It kind of upset if the car that i get on the day is worse than what i booked.
“This was the first time we learnt about insurance to cover excess. This was hard work to understand”
About Europcar:9.7/10
Customer service very relaxed. Offered insurance which we declined (cover through travel insurance)
About QEEQ:8.0/10
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Customer Service
Highly recommend this company. Easy to book. Superb price.
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