Very convenient, the procedure is quite simple. It takes about 10 minutes to rent or return a car.

The counter is very difficult to get to. From the Int'l terminal you have to walk to the domestic terminal. When you get there you have to go through the usual baggage scanning procedure to get in, you then need to walk to secure area exit door (the counter is in the domestic terminal air side area) the guard will then check your car reservation details and let you use the airport staff entrance which means even though its only 20-30 meters from the first scan you need go through the whole scanning exercise yet again (my tip is that if you are travelling with others you get one of them to wait outside the terminal with all your baggage). Once you gone through all that hassle its then clear sailing to get the car.

車があることで非常に行動範囲が広がりました。プーケットはレンタカーが必須ですね！受取も返却もスムーズでした。 ところで、5000バーツのデポジットはいつ頃 返却されるのででしたか？

海外はいつも利用しています。今後も利用させて頂きます！ ところで、5000バーツのデポジットはいつ頃 返却されるのででしたか？

Counters were inside the domestic terminal arrival hall. We arrived from the international terminal, had to drag our luggage to the next terminal, and because airport security didn't allow us in through the domestic arrival entrance, had to then go up to the departure entrance, pass airport security scanning, take the lift down to the arrival hall. This was really inconvenient. On returning the car, it was another round of walking all the way to the international departure hall.

The staff gives me a good service. The staff helped me when I was in trouble. Thank you for your kindness.