The staff's attitude wasn't great.

It's easy to do the paperwork and pick up the car right inside the airport. They even upgraded me to a two-door sports car for free, but since we were three people, we switched back to the original model.

Waited in line for over 20 minutes. Even though I had full insurance, they still tried to sell me additional insurance. The staff drove the car up front for pickup, which was convenient. Returning the car was also simple. The car was in good condition with an initial mileage of 22,500 miles. There are many gas stations near Hilo Airport.

The car was ok for the short time we needed it, overall the car was a pile of junk compared to other cars I have rented, a $10 car with a $5 interior.

Super service

Everything (Price, car, service) was super.