Their shuttle is not at the airport,
You wait until you talk to a person on skype for booking, then they say because of delay your car is not there and they give you more expensive one, terrible experience
Horrible service picking up the car. Talking with someone over skype. No agents at site could assist had to wait until someone was free in another city.
Don't like the long wait just to rent the car from an iPad. This technology is lame and they made me call my insurance company while the guy on the iPad listened to confirm I have coverage. Also, I have not gotten my deposit back and the department at the call center was closed. For about the same price I should have rented from one of the big name places. Oh, and I didn't get a printed receipt at return because I didn't want to have to wait in the line again.
By the way, that van was pretty beat up and had 56000 miles on it.
Never got picked up at pick up point! Unable to contact rental office via phone or in person! Poor
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Customer Service
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