ドバイ市内、アブダビにドバイ。

We came from abroad and didn't have the car rental license translation from Zuzuche, which took a long time to sort out. Just follow the rules, and everything will be fine.

The efficiency was very low. Despite no queue, we were made to wait for an hour. There was no service at all, and the staff were unfriendly. After returning the car, we were charged two small fees, each less than 60 dirhams. The experience was very poor. We picked up the car half full and were asked to return it with a full tank, and it had been cleaned beforehand. We were inexplicably charged two small fees. Don't be lured by the cheaper prices; the subsequent strange charges add up to more than other international car rental companies.

Only one staff member was handling things, and I waited for 20 minutes.

Even though I bought full insurance, the rental company staff still recommended their insurance.

There was a scratched area on the lower rear bumper which had been partly repainted which neither the FAST agent nor me spotted at time of pick-up but which was noticed on return. I am concerned that I may end up being liable for damage which I did not cause.