Free upgrade “excellent”, & excellent car. Good service

Staff were very helpful, made the experience very easy after an all night flight with our baby. Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!

Booking process was easy through Easyrentcars and even received $40 refund when price dropped after booking. Would use both Alamo and easyrentcars again for sure, in fact about to book moving van with them!

Car was brand new and excellent. Counter staff were super nice and it was an easy check in.

Very easy to use and especially liked the confirmation emails close to our rental date.

Car was unsafe had 2x bald tyres, fuel tank was not full on pick up, I did show attendant he agreed I also took photos, vehicle had numerous scratches that where not noted on booking also showed attendant, all he said was take photos. I dont rent vehicle to then spend half hour looking over the vehicle and taking photos so I dont get charged for things I didnt cause. Terrible experience wil never use Alamo again or recomend!!

We had used Alamo previously in Melbourne and had a hideous experience, we decided to give them another chance and I'm so pleased they didn't disappoint us this time, the car we booked was out of service so we were upgraded, thank you for that, the young man at the counter was extremely helpful and pleasant, was worth giving the a second chance.