メルボルン空港、ジーロング大洋路、十二弟子、ワナンボーア、ジーロング、海路フェリー、菲利普岛、メルボルン南駅十字星。

Very dissatisfied, five-star negative review.

Upon exiting the airport hall, we couldn't find where the shuttle pick-up point was. There was neither a route guide provided by the platform nor a sign for the shuttle bus. For first-time visitors, this is an impossible task. We ended up seeking help from the Europcar airport store, and they assigned a staff member to help us search the airport (since they also weren't sure about the exact location. We had to call the store, and they informed us that we had missed the previous shuttle and advised us to wait for the next one). The problem was that after we deplaned, we tried several times to contact the store using the phone number provided by the platform, but the customer service didn't answer, making the process very difficult.

Thought I was getting a commodore as the ad. suggested only to be told that you don't have commodores.

I didn't realize the connection between easy and europe, not that it mattered.

When I wanted to extend the rental, that was challenging dealing with them directly but got it done in the end

The lady who served me at Europcar was great! The car seat I requested as an extra was not noted in our booking, I showed her a previous email with the booking and the quoted price which was also wrong and she fixed it all up for us.