When communicating with the store about returning the car early, the staff said they would only charge for the days used and send the bill to the rental platform, which would then refund me. After returning, customer service asked for a recording and a handwritten statement. I've lived in Europe for almost ten years and believe that a promise is a promise, but I got cheated this time.

Okay

Pretty mediocre, if you don't remind them, they don't know to unbind my credit card.

The service attitude was acceptable.

Great service, easy to find the car and return it