Staff tried to sell us unnecessary things with persistence, deposit is still not released on my credit card a week after returnal, pick up took a hell lot of time, rather unfriendly staff
The staff was quick and responsive, the pick-up and drop-off were efficient, and the location was very easy to find. The car handover process was relatively fast.
“Good Car - pick up point and drop off point not clear in the instructions”
About Easirent:7.0/10
Car excellent
Bad communication about difference between Car Insurance / Rent a car company.
We hire car with this company because Web site offers 13.95 by day. I paid by credit card 13.95 however when were in the meeting point the staff tell us to pay 49 euro for hire car by day.
Staff and car excellent. Had to take a taxi to collect car. Driver very unhappy with short journey...and made his view clearly known. That was an uncomfortable experience.
Stephanie checked me in and was lovely
“Great customer service. Will certainly return again.”
About Easirent:10.0/10
I write reviews quite a lot and I am very alert to customer service. This is my first rental with easyrentcars. From my airport transit to my car pick up the van driver Derek was very polite and courteous and provided guidance on drop off detail with ease. I collected my car from Andre from Brazil who made the whole process very straight forward and once again in a polite and relaxed manner. Overall the rental was stress free. The vehicle was very modern and clean and drove amazing. The drop off was also seamless and the staff there were polite and talkative. Over fantastic keep up the good work and hopefully I can find a nice price for my next visit in March.
About QEEQ:10.0/10
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