You're not able to reach an actual person when you call the phone number provided. My plane was delayed by 3 hours. I tried calling to let them know that I'd be late but wasn't able to get through to anyone. When I got there they had canceled my reservation and said they didn't have any cars available. I was stranded in a place away from home without transportation and they weren't willing to help me figure something out. I then took there shuttle back to the airport to see what I could do from there. The shuttle driver was great, very positive and helpful. Being overwhelmed by what had just happened I forgot my coat and wallet in the shuttle. I didn't realize it until I was in a taxi on the way to my hotel. I tried calling the rental agency but wasn't able to reach anyone. All around unfortunate and hard experience.
ACE
You're not able to reach an actual person when you call the phone number provided. My plane was delayed by 3 hours. I tried calling to let them know that I'd be late but wasn't able to get through to anyone. When I got there they had canceled my reservation and said they didn't have any cars available. I was stranded in a place away from home without transportation and they weren't willing to help me figure something out. I then took there shuttle back to the airport to see what I could do from there. The shuttle driver was great, very positive and helpful. Being overwhelmed by what had just happened I forgot my coat and wallet in the shuttle. I didn't realize it until I was in a taxi on the way to my hotel. I tried calling the rental agency but wasn't able to reach anyone. All around unfortunate and hard experience.
アメリカでACEの口コミ
ACE
保険を購入しなければならないと言われました。たとえ自分の保険があっても、最低限の保険を購入しなければならないです。最も基本的な保険でも1日あたり50ドル以上かかります。こういう小さな会社は一度きりのサービスだから、もう二度と利用しません。やはり、大手の会社、例えばavisなどを選ぶべきで、総額も小さな会社より安いです。