Pretty good

We reserved the car for 9 AM and return by 8 PM. Arrived around 9:15 and was charged $50 for being 15 minutes late, which is almost the cost of renting for a whole day.

The staff at the car rental desk was not friendly. They informed us the car used diesel, but it actually used gasoline, which almost caused a serious problem.

I was not sure which company I was supposed to book with because it is not clearly defined in the email. I will NEVER use your service again!

We had a horrible experience with this specific car and the false information that was given to us at Ben Gurion airport from the Albar agent. He told us that the car would need diesel gas. We kept questioning him and he said that diesel was used for that model. Sunday morning the code did not work - we spent 3 hours waiting for a mechanic to fix the problem. Monday - all the lights on the dashboard went off! We drove to the Albar center in Bet Shemesh but before that we filled it up with diesel gas, as instructed. The car stopped working in the middle of 3855 and we waited 4 hours for a tow! The customer service center kept changing the time and it was very difficult to get any information from them. We were told we would have to complete a problem form but no one knew what to do when we dropped the car off at Ramat Beit Shemesh B on Friday morning. We will not be paying for any of the repairs to this car since we were misled and had other problems with it!