Affordable car rental for a good conditioned car

The staff at the return location were quite good, but be careful about the hidden charges in the rental terms. For example, using some expressway lanes incurs a handling fee that is several times the toll fee (963 THB each time). Also, although the vehicle was upgraded, it was a bit old.

Not sure if there are any wrongful charges at the moment, so no comment for now.

Customer service handling was mediocre. There was no contingency plan for unexpected events like vehicle inoperability after an accident. Essentially, customers had to resolve issues on their own.

First of all, I booked a Toyota model. Upon arriving at the airport, they said due to a shortage of cars, they gave me a Nissan model. If I didn't want it, they would refund me, and the staff's attitude was not very friendly. Maybe because it was early in the morning when I picked up the car. Moreover, the car's exterior was dirty and had multiple scratches and dents. Additionally, the car had mechanical issues. It would stall when driving at very low speeds (it's an automatic car). When I returned the car, I waited for a very long time. I almost missed my flight home. Besides, they gave me the wrong receipt, someone else's. The signature was placed on a copy they initially gave me. Overall, I do not recommend this company's cars for other self-driving travelers.

The car wasn't in a very good technical condition. Everything else was ok.

Some good and some bad experiences. In Portugal it was super bad experience and didn't got any refund from easyrentalcars promised.