CAR RENTAL REVIEWS ON EUROPCAR AT BANGKOK SUVARNABHUMI AIRPORT, BKK

Returning the car was quick and easy. They just checked it briefly and told me everything was OK.

Quite good

初めての場所（ドンムアン空港）での返却の際にスタッフの対応は素早く、笑顔で素敵でした。

航空機の関係でスワンナプーム空港で受け取りドンムアン空港で返却するという変則的なレンタルでしたが、QEEQはこのリクエストに対応してくれました。ありがとう

Overall service was satisfactory, no hidden charges, and thorough car inspection at pickup.

予想以上に傷だらけの古い車だった。 日本語堪能な現地スタッフのサポートあり安心。

保険価格が当初提示より最終金額が高くなっていた。 保険が別途保険会社と直接契約がわかりにくかった。わかっていれば入らなかった。

Good

Good

車は、ヤリス程度もほどほどで、受付から、駐車場に移って説明を聞いてから、すぐに出発できました。

特に悪いところはないです。車の保険に関して、詳しく分かればうれしい、事故を起こした場合の手順とか

The staff at the return location were quite good, but be careful about the hidden charges in the rental terms. For example, using some expressway lanes incurs a handling fee that is several times the toll fee (963 THB each time). Also, although the vehicle was upgraded, it was a bit old.

Thank you very much.

Very satisfied

It's acceptable.

Very satisfied

Very satisfied.

On vehicle return, I was told that THB6000 will be deducted because the floor mats in the car were wet. I informed that staff that there was no rain nor floor in the whole duration of my rental and the mats were not checked when the car was handed over. I raised the issue with the counter and referred to their manager who decided eventually to waive the charge, which was much appreciated. Am concerned if this could be a scam to charge extra for rental.

Extremely satisfied

The vehicle condition is a bit old.

Satisfactory

Very satisfied

Very satisfied

Satisfactory