Extremely poor attitude. The gear shift indicator of the first car fell off, so I switched to another one. I asked them to move the car charger and cable to the replacement car, but they got lost. When I contacted customer service, they just beat around the bush and didn't solve the problem. They even hung up the phone.

counter staff must improve. services too bad

N/A

They gave me the latest VIOS and it was in really good condition and fuel efficient. Thank you for the wonderful experience.

Thank you

พบเศษขยะในรถหลังจากรับรถ, น้ำฉีดกระจกไม่ได้ถูกเติมเอาไว้ให้พร้อมสำหรับขับขี่

The car broke and we have to call 10 times different numbers explaining each time the issue. Some people on phone were only speaking Thai ! We lost 4 hours in the hotel waiting for people coming to repair the car and could not do what planned ! We had no refund from the Europcar