Thank you very much.

Extremely poor attitude. The gear shift indicator of the first car fell off, so I switched to another one. I asked them to move the car charger and cable to the replacement car, but they got lost. When I contacted customer service, they just beat around the bush and didn't solve the problem. They even hung up the phone.

The attitude was extremely bad. The gear shift cable of the first car broke, so we switched to another one. We asked them to transfer the car charger and charging cable to the second car, but then it went missing. Contacted customer service and they just gave excuses without solving the problem. They even hung up the phone.

พบเศษขยะในรถหลังจากรับรถ, น้ำฉีดกระจกไม่ได้ถูกเติมเอาไว้ให้พร้อมสำหรับขับขี่

The car broke and we have to call 10 times different numbers explaining each time the issue. Some people on phone were only speaking Thai ! We lost 4 hours in the hotel waiting for people coming to repair the car and could not do what planned ! We had no refund from the Europcar