It was very easy and affordable.. i will definitely recommend to anyone needing a rental

I missed the rental company's shuttle because my flight was delayed, and the pickup location at Brisbane airport was really hard to find. In the end, I had to call a taxi to get there, which was very inconvenient. In the future, I will stick to companies that offer car pickup directly at the airport!

great. Gets free upgrade and late drop off.

Good. Money saving

Easy pick up and drop off. No up sell. Upgraded our car.

Easy platform to use

Car was very efficient and well taken care of.

I arrived close to 5 pm on a Saturday and called their customer care who gave me the Brisbane number. Upon calling multiple times nobody picked up so I took a cab ans spent 20 dollars from airport to car rental shop. (Apparently their shuttle only works till 5 pm on weekend). when I arrived around 530 pm the main door was locked from inside but a receptionist was present at the front desk. The distance between the glass door and the front desk was 2 arm lengths. I banged at the glass door several times before she made eye contact and said sorry we r closed. I was so frustrated that the customer care couldn’t tell me this on the phone so I could have organised another car at the airport. Day 2 when I was to return the car, again they told me the shuttle service has shut down and I need to take cab from the rental shop to the airport. Another 20 bucks. I don’t know why do I need to book a cheaper car rental with such poor service standards. They want the money but can’t deliver any customer service. I could get the same thing probably with 10-20 dollars extra at the airport.