Easy peasy

I am still waiting on my bond to be refunded it has now been 4 business days and nothing has come through. I had a great experience with staff and picking up the car and dropping off but now that I am chasing my bond refund no one seems to be responding to my emails or getting back to me which is really disappointing

Car had a dead battery and cobwebs inside hood. Had an after hour pickup scheduled and paid for. Emergency no went unanswered. Pickup location jump started car. But it died again on reaching hotel. Next day was Sunday. Again no one answered phone. 3rd day a person came and replaced battery at 3pm. Wasted 2.5 days of trip.

The car could have been a little cleaner. Staff did not use sheet to locate dents and scratches. I took my own photos

Booking was relatively easy.

Theres a different between corolla hatchback and corolla. I got hatchback even tough it written corolla. The staff late for picking me up at the airport. I have to call twice and wait like 40minutes before the van arrive. The car we got have lots of scratchest and dusty.the car runs good and u pay what u got say the staff when i complaint about the car

everything was awesome from car condition, cleanliness and spacing. the customer service were superb. two things i can say about the van is (1) when you’re driving uphill it struggle a little bit to keep up with the rest of the car on the road. my second concern, i was told that the release of the bond will take 2 weeks to get back on my credit card account. what if i needed the money now? the release should not take that long as it may lead to inconvenience to some people like me.