Excellent service. Both the front desk staff and the car pick-up area staff were great.

Very good

The trunk lid doesn't lock well, there is a bit of an issue.

Alamo initially intended to charge me over $100 for insurance. I was about to call the QEEQ website for consultation and asked for a written proof. In the end, they waived the fee. The car was in great condition and had only been driven for just over 800 miles.

Car was unclean inside with hair food and other dirt in handbrake gator. Dust, hair and dirt on dash and thick in speed display dials. Rear window drivers side did not shut properly and leaked in rain. It had to be pushed shut by hand. Pointed out to staff on return who did not show any interest. For a prestige vehicle this was unacceptable.