The flat tire wasn't detected, and it blew out after driving just a few kilometers. I waited five and a half hours for roadside assistance. Each time I called customer service, I had to explain the situation all over again. This was the worst experience ever.
“Good platform, Budget ok if you have low expectations”
About Budget:7.0/10
Car had damage to front wheel that was noted down, even though quite evident, Luckily got the exit staff to note on my departure, tank was only 7/8 full and dropped to 6/8 just after I left pick up location, took the SD card so no sat nav, comes as standard so should have been included on a K group car
“Exceptional experience overall and thoroughly worthwhile. Will do this again.”
About Budget:9.0/10
Counter staff helpful. Car more spacious than we thought it would be. Comfortable car and ran smoothly. All very efficient. The power of the car engine was less good than we hoped.
About QEEQ:10.0/10
Nothing could have been better. This was a marvellous experience and the price protector worked its magic and we got some money back. The booking process was smooth and efficient and we are delighted with the service and will use again.
Used budget loads of times and always been happy with the service and vehicle. Unfortunately this time the car window had been left slightly open, the car wasn't overly clean and was parked touching another car. Not the usual standard
Have used Budget before and always had good service and cars.
About QEEQ:10.0/10
Ease of booking, great price
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Customer Service
Smooth process from start to finish; completely hassle free, just as it should be!
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