if i had my s#%* together it would have been smooth as.
K.P.Murphy
New Zealand
Reviewed: Wed, Aug 19, 2020
About EZU:8.0/10
Pick up was weird as nobody new what van or company was picking us up. i called them twice and the van was at the airport all along with a little EZU on the windscreen which wasn't visible. The staff were very helpful. I had left my drivers license on my scanner at work so they waited until i could organise a temporary one and dropped me off and picked me up to do this. They gave us water and laughed and sympathized. While the car wasn't the MARK X it was close enough. Drop off was easy as. I will definitely use these guys again
The staff picked us up at the airport and we smoothly completed the rental procedures at the store. They also recommended it’s currently cherry-picking season and told us how to find farms where we could pick cherries.
It's been a week and I still haven't received my deposit. They had promised to transfer it back in 1-3 days. I have called them up twice and yet no resolution.
The fact we are not getting the $1500 bond back for a month is disgusting. The snow chains provided were too big and the staff member who checked us in could bearly speak English which meant we didn’t understand alot of what was said. We also purchased insurance and were then told that regardless of the insurance if anything happened to the car we were liable.
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if i had my s#%* together it would have been smooth as.
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