I had a terrible experience with the Fox rent a car place.

N.Wimalarathna

United States

Reviewed: Tue, Apr 9, 2019

About FOX RENT A CAR: 5.0 /10

They didn't have the vehicle (Large SUV) I booked and gave me a somewhat clean (I don't believe it was fully cleaned before the pickup) vehicle. They promised to call me as soon as a Large SUV becomes available so I could swap the vehicles but never followed up. I spent more than 30-40 mins trying to finish the pick up process. Never recommending anyone for this place.

About QEEQ: 10.0 /10

Large SUV | ford Explorer 7 Seats or similar

1 days rental

Relevant Reviews on FOX RENT A CAR AUSTIN AIRPORT

Jim Kovalcik

United States

3 day rental

Intermediate | Toyota Camry or similar

Reviewed: Thu, Dec 22, 2022

“Very good car at lowest price”

About FOX RENT A CAR: 8.0 /10

Charged $38 for liability insurance. Told them I only wanted bare minimum. Was not aware that I was required to buy the insurance.

About QEEQ: 10.0 /10

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Thu, Sep 5, 2019

“Unprofessional unreasonable unacceptable.”

About FOX RENT A CAR: 4.7 /10

Signage was bad at AUS airport we went to car pickup location since thats where the signs pointed to. I had to return to the rental level where I waited in line for about 25 minutes. When I got to the counter the woman told me a cleaner went on lunch and I would have to wait an hour for one to be ready or I could get get a discounted upgrade that was ready now. I obviously objected and said my reservation time is now its not my fault things were not ready on your end. She found this unreasonable and said thats not how it works. Eventually she put me in a banged up Elantra with stained seats chipped windshield and several cracks. Last time I will use fox.

About QEEQ: 10.0 /10

jim

United States

1 days rental

Medium SUV | Jeep Compass or similar

Reviewed: Tue, Aug 13, 2019

“Satisfactory”

About FOX RENT A CAR: 9.0 /10

I requested an Amerian car and was given a Kia.

About QEEQ: 8.0 /10

a.negron

United States

1 days rental

Economy | Toyota Yaris 2 Doors or similar

Reviewed: Fri, May 10, 2019

About FOX RENT A CAR: 7.0 /10

car was not properly serviced,no water in windshield cleaner nor a lug nut removing tool.Thank god my wife and I did not have a flat.The overall interior needed cleaning.