From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
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+90-850-390-7486
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+39-800729010
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+351-304500663
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+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Live chat Email us Service Code: 6706765310
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 6706765310
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Europcar did not accept my insurance letter and charged me 250 dollars for insurance that I had.

Reviewed: Thu, Oct 29, 2020
About Europcar: 8.0 /10
My credit card provides insurance for rental cars in Mexico. So I had printed a letter that I had received from my Credit Card Provider saying that the insurance will be covered by my Credit Card Provider. But Europcar did not accept that letter. They told me that you have to show an extra letter from Carta De La Comision Nacional De Seguros Y Finanzas. I told them that based on what is mentioned on the internet, a letter from my bank saying that my insurance is covered is enough, but they insisted that they will not give me the car if I do not buy insurance from Europcar. So I had to pay them 250 dollars extra to get the car.
About QEEQ: 10.0 /10
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Mini | Chevrolet Spark or similar

Relevant Reviews on Europcar in Mexico

Benedict Buck

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Reviewed: Sat, Feb 29, 2020
About Europcar: 8.0 /10
The airport store staff were relatively easy to communicate with, and the store was clearly marked. The waiting time was appropriate. The ride to the pickup point was quite tight in schedule, but the waiting and paperwork at the pickup point were not satisfactory.

Regan Moore

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Reviewed: Tue, Apr 2, 2019
“Guanajuato-San Miguel-Mexico City-Teotihuacan-Puebla-Cordoba-Campeche-Uxmal-Merida-Chichen Itza-Rio”
About Europcar: 10.0 /10
We rented a car in Guanajuato. We mentioned that we were going to Mexico City, which has driving restrictions. The staff promptly helped us apply for a 'city entry permit,' and our journey was smooth without any issues. The staff member also advised us not to give money if the police asked for it, suggesting we call them instead to handle the situation. Returning the car was quick, and although we didn't wash it, it wasn't really dirty. After returning the car, they even gave us a ride to our terminal.
About QEEQ: 10.0 /10

Luis

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Standard | Volkswagen Vento or similar
Reviewed: Tue, Aug 24, 2021
“No se incluía el precio del seguro, por lo que el alquiler era mucho más caro”
About Europcar: 8.0 /10
El precio del alquiler era muy superior al contratado a través de QEEQ porque era obligatorio contratar seguro.
About QEEQ: 8.0 /10
Sería conveniente mostrar el precio final del alquiler. Al recoger el coche te obligaban a contratar su seguro que aumentaba muchísimo el precio

F.Nielsen

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Intermediate | Chevrolet Cavalier or similar
Reviewed: Tue, Mar 17, 2020
“NOT good experience”
About Europcar: 3.3 /10
The car was not ready when i arrive, so he had to leave the shop and I had to wait in front of the shop that he get the car (over 1 hour) when he arrive it was with a car smaller than i had ordered, but did not want to wait anymore so I took it, but it is not ok, when I have reseved it and was there on time for the reservation.
About QEEQ: 8.0 /10

R.Sanchez

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Compact | Volkswagen Golf or similar
Reviewed: Sat, Aug 24, 2019
About Europcar: 10.0 /10
They need to have a faster team it took over 60 min to get my renal.
About QEEQ: 10.0 /10
Great!!!!

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