They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were
R.Elamin
United States
Reviewed: Thu, Apr 11, 2019
About TU Florida:2.0/10
They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were giving it away and I missed my cousin wedding in Orlando.
The car was in poor condition. The check engine light was on, the fuel was not full, and the shocks were compressed. I was quoted $164 with taxes/fees included. I showed up and they told me it's now $481 due to additional taxes/fees. Not a very safe/secure location and off the beaten path. Stay away from this scam.
“Fraudlent, unprofessional, no English, scary, still having nightmares. Needing refunds.”
About TU Florida:3.3/10
Staff not on time. My agreement/reservation was not honoured. Extra charges. Wrong/ larger car. When questions asked staff would ignore or deny or walk away, and also lost their ability to speak English. I will be contacting the authorities. Business next door I sought out for help reports this happens often.
Worst travel experience ever!!! Website claimed they were onsite at airport, not true. I called to confirm reservation from airport, I was yelled at and told our reservation was no good, then hung up on. Repeated attempts to call back went unanswered. We ended up renting from National and spending much more since it was now last minute, thanks TU Florida, should say FU Florida.
I arrived at the location and the person that was supposed to take care of me wasn’t there. Instead I was greeted by a very angry man, that wanted to sale me unnecessary options and started yelling at me when I just wanted what I paid for.
This company makes false advertising on the easyrentcars.com website to get you to pick them and try to charge you MORE than the average cost of a similar car. Also trying to add fees that they says are mandatory but there are not.
The person literally kicked me out of the agency saying I was crazy to pretend getting a car at this price. The price that they advertised.
DO NOT RENT FROM THEM!! Horrible experience..!!!
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They gave my car away because I didn't prepaid the whole amount. They called me to tell me they were
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