The car was in poor condition. The check engine light was on, the fuel was not full, and the shocks were compressed. I was quoted $164 with taxes/fees included. I showed up and they told me it's now $481 due to additional taxes/fees. Not a very safe/secure location and off the beaten path. Stay away from this scam.
“i got charged double the amount that I had payed online. ALso, my gps didnt work. The car was noisy.”
About TU Florida:6.3/10
I would have liked honesty with the price. I payed for something online and ended up paying double the amount. Also, my GPS didnt work, even though I payed for it. I wrote to them and I got ignored. The car was nosiy, and I was scared of driving it on the road.
At the Easyrentacars.com, the reservation showed the tax and surcharges were included, but actually I had to pay tax and hidden costs at TU Florida when I picked up the car. I understand the $105 for SunPass, but the the issue is other charges. I did not change my plan and and save my time, so that I had to pay it. The original price was around $90, but it ended up for me to pay $300. I believe that this is a big issue even at Easyrentacars.com. This is almost a fraud. This is the worst rentacar experience in my life so far.
Called for pick up and we recieved was an answering machine. Took a cab to the location after waiting for an hour and half and payed $30.00 for the cab ride . THE PLACE WAS CLOSED. Never rented a car. MESSAGE customer service and nothing they could do about it . NEVER AGAIN
“The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... S”
About TU Florida:2.0/10
The agent was very ignorant did even greet me and the bill was over triple what was quoted for ... STAY AWAY.... TUF is the worst car rentals on the planet they try to SCAM people.
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Caution...not the price you think
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