Bueno

The service was satisfactory, efficient, and quick.

This is a terrible company. The car wasn't even full on fuel when I got it, one segment was missing. The staff were very rude when I returned the car. Initially, they were polite, but when I mentioned the issues, they switched to speaking rapidly with a Mexican accent to brush me off. They didn't even listen to my full explanation and just walked off. The front desk also had the same attitude! If this is how they treat customers, it's better if they don't serve Chinese customers at all. The experience was extremely poor; even a zero would be too generous.

Queued for almost 2 hours to get the car, the experience was terrible.

We rented two cars simultaneously. The staff providing service for my friend was excellent, but the staff assisting me didn't let me choose a model and assigned one directly. Additionally, they tried to upsell other insurances.

The rental process is convenient.