La experiencia fue excelente con QEEQ, el alquiler con alamo nos trajo inconvenientes
G.Lopez
United States
Reviewed: Thu, Jul 15, 2021
About Alamo:9.0/10
No tocó cambiar de auto al 3 día, ya que el auto no encendía, primero nos enviaron a alguien para desvarar(y cobraron por eso) y al final del día me tocó llevar el auto a un alamo porque persistía el daño
This is a very professional car rental company. It has the largest storefront and the most customers, which shows its economical and good service. We took a small train to get there. Even though our flight was delayed and we arrived very late, the staff was still patient and quickly completed the formalities for us. Since it was prepaid, there was no credit card deposit. We could choose any car of the same level, and we picked a black Mustang. It was like a new car, beautiful, cool, and powerful. It was a very memorable experience.
Everything was fine, except the rental car building was a bit far from the airport. Dragging our luggage for a long time and taking the light rail was quite tiring. The queue time was okay, but some people cut in line, especially South Americans. When we tried to reason with them, they pretended not to understand English. My husband spoke to them in Spanish, and only then did they step back, but they glared at us. Very poor manners, although this isn't the rental company's fault, just venting. There were no sales pitches for insurance, they didn’t even mention it. After using a credit card for the deposit, we haven't received the toll bill yet. We'll see if the charges are reasonable.
They did not have the vehicle we booked, so gave us a 15 seater instead which was fine other than loading the luggage was difficult with no boot space.
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La experiencia fue excelente con QEEQ, el alquiler con alamo nos trajo inconvenientes
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