La experiencia fue excelente con QEEQ, el alquiler con alamo nos trajo inconvenientes

Left some items in the returned car, but the lost and found team was very indifferent and not very helpful. You still need to check-in by yourself; otherwise, be prepared to wait in line.

1. Picking up and dropping off the car was quick and easy. When picking up the car, I noticed a scratch about 5 cm long and a small dent the size of a fingernail. I didn't report it at the time because of the hassle (and to be honest, my English isn't great), but I worried about being charged for it. However, when returning the car, the staff did a quick walk-around, checked the fuel and mileage, and that was it. Great! 2. The staff suggested we pay extra for a bigger car when picking up, but we declined. When we picked up the car, there were six cars available, and we could choose whichever we wanted, including a bigger one. 3. We were charged for an additional insurance. The staff said it was mandatory in Florida, but this wasn't mentioned when we made the order online. 4. We chose the option to return the car with an empty tank and paid for the fuel upfront, but the fuel charge was a bit higher than what was stated in the contract (we later thought it might be due to different car models). I didn't pay much attention at the time, but after communicating with QEEQ, they reimbursed the difference.

Alamo offers clear and inexpensive toll roads policy in Florida. They have a large counter at Miami airport, queues on pick-up are relatively smaller. The car was a new Chevy Malibu.

All good, as usually.

Happy with the service and the car

Rebooked at a cheaper price which was much appreciated

ALAMO is an excellent company