Fox only has one shuttle bus to and from the airport. When there are many people, you have to wait a long time. The one-way trip from the airport to Fox takes about 15 minutes. Upon arrival, I had to wait for three shuttle buses before I could get on. At the company, I waited more than an hour to complete the paperwork. When I got the car, it wasn't washed, the gas tank was almost empty, and there was a collision mark on the front which they needed to record specially. The fuel level was only at 1/8, and they told us to fill it up ourselves and return it at 1/8. This is very unreasonable... Overall, the experience was very bad. The price wasn't much cheaper either. I strongly suggest choosing a larger company.
“Reliable Vehicle but made to pay for larger Vehicle”
About FOX RENT A CAR:9.0/10
I did not appreciate the fact that my flight was changed to an earlier flight and FOX rent a car had vehicles available for me to use but since it wasn’t my time for pick up (even though I previously advised of the change and that I would still be bringing the car back earlier then the pick up) that I was charge approximately another $100 for a vehicle because I booked through QEEQ.
About QEEQ:9.0/10
I didn’t like how I was over charged because of booking through QEEQ by FOX because of the flight change. FOX could care less of helping to accommodate me since I booked through a third party.
The car was dirty inside and out. I had to spend 30 minutes documenting and photographing all the scratches and inside mess in poor lighting before I could leave the facility. The car ran well and got good gas mileage.
The instructions for pick up of the shuttle told me to go to first floor of the parking garage. Actual Pick up was in front of the ground level rental car rental area.
Jesus the shirt driver was kind and gracious.
About QEEQ:7.0/10
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Customer Service
Excellent and friendly service and nice clean car in great condition
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