difficult to deal with off property location. Slow pick up time ( rush hour) . Not clear where pick up is. I've never had anyone make me PROVE I had insurance for rentals. Luckily I had all documentation with me. Found that part to be offensive.
I would rent again and recommend to others.
My only complaint is that I would have liked some kind of signature confirming my return and only payment. Some kind of closing/finalized document.
“Nice car, good price, but long wait for shuttle bus.”
About Routes:8.7/10
shuttle bus took way too long to arrive. I called Routes immediately upon arrival and was told the shuttle would pick me up in about 10 mins. After 20 minutes, I called again and was told it would be another 10 minutes. Finally, I was picked up after 30 minutes. It was -14 degrees celsius on that day and standing outside, waiting for 30 mins was frustrating. The representative at the desk was not at all apologetic. Otherwise, I was happy with the service. The car was very nice, clean, and more spacious than I was expecting.
Like: Staff gave great advice where to refuel vehicle near to drop off location
Pay for Car Rentals with Crypto
In addition to credit and debit cards, you can now pay for online car rentals with cryptocurrency! Bitcoin (BTC), Ethereum (ETH), and Bitcoin Cash (BCH) are accepted. Curious about how long a Bitcoin transaction takes or how to pay with Bitcoin? Read our FAQs for more details.
This site uses cookies. By continuing to browse the site, you are agreeing to our use of cookies. You can disable cookies at any time within your browser settings.OKRead More
Customer Service
Perfect
Relevant Reviews on Routes Ottawa Airport
-
-
-
-
View more >W.Cresswell
-
-
-
-
View more >J.Cividino
-
-
-
-
View more >s.stark
-
-
-
-
View more >B.Cherwick
-
-
-
-
View more >