The first car they gave me was not cleaned both inside and out and had a loud humming noise in the back rear tire. I went back to Fox the next day to get a different car which was cleaned. I wan not given a credit for the first day. I also returned the car a day earlier and they did not give me a credit for an early return but charged me $20.
“Customer service needs to work faster. The pickup process took almost 1 hour.”
About FOX RENT A CAR:6.3/10
Customer service needs to work faster. The pickup process took almost 1 hour. The car was dirty and there was dings on the windshield, which can be dangerous if no repaired.
“Awful. Waited 2 hours to pickup the car and called in to customer service and was HUNG UP on. SHAME!”
About FOX RENT A CAR:2.0/10
NEVER AGAIN will I ever go to Fox. I will tell all of my friends to avoid like the plague and you better bet I will do everything in my power to take scam companies like this down.
“EasyRentCars was great. Fox rent a car tried to scam me!”
About FOX RENT A CAR:7.0/10
The car was okay. What I didn’t like was that they tried to sell me a toll package that I didn’t need. They said I would based on where I was traveling but I never crossed one toll. That is flat out lying in order to sell more and I don’t appreciate that sort of practice at all!
About QEEQ:9.0/10
Easy to book but did have difficulty understanding the agent. Able to get me the price I wanted at last minute.
Did not get the vehicle that I wanted. Took a long time waiting and finishing process at the counter.
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