The car was not washed when picked up and only had 1/2 tank of fuel. The total cost was also $9,00 higher than my reservation. The counter staff explained it as an additional tax. My reservation stated it was total cost including those taxes.
“The guy at the counter during pick up was rude. The car was filthy upon pick up.8”
About Allstates:2.0/10
The guy at the counter was terribly rude. We spent over an hour checking in. When we finally got the car is was filthy out side and trash and crumbs inside. The over all experience was terrible and the worse part of our trip.
Terrible experience, the car I was given was not the assigned to me at the time of rental.The car smelled like pot, dirty. I had to exchange the car because the breaks were so bad.
Car was dirty inside and outside at the time of pick up...office staff was not present at the time of pick up for the first ~10min but office sign read open (would be nice to have a sign that says something like "will be back in 10min"...
About QEEQ:8.0/10
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Customer Service
Average service and cost.
Relevant Reviews on Allstates (LAX Airport) All States Car Rental Inc.2
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View more >M.Williams
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View more >T.Noonan
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View more >D.Caughy
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