“The car was in very bad shape. The care desperately needs a new suspension and transmission!”
About Allstates:3.3/10
There was much wrong with this car! The suspension was shot, the alignment was off and the transmission, at the minimum needs to be rebuilt. The car was supposed to be a non-smoking car and it was clearly smoked in. The weather stripping on the car was in seated in many places and it rattled over ever bump. This car should not be on the road!
I was given different type of car than what I have reserved for and its condition is very terrible and lot of noise while driving. No windshield liquid and lot of dust.
Since I do not have any other option I had to take it.
The rental booking stated there was a shuttle from the airport. I was unable to find a shuttle so I took a taxi thinking it was close. I was tired from travel and was just ready to get the car. $36 later I was at the rental location. The car was disgusting And had not been cleaned. There was a receipt for Chinese food in the backseat. The Camry had a lot of body damage also. I told the rep that the car was not acceptable and asked for another car. She offered me a Mustang that looked like it had been sideswiped. The whole experience was a nightmare and cost me 2 hours and $50. I have never had such a bad experience with a rental car.
“Please vet the Car Rental Agency before putting on the website.”
About Allstates:2.0/10
Please vet the Car Rental Agency before putting on the website. The Car Rental Agency that I ended with had no idea about my reservation, were clueless about the pick-up location. One of the Allstates customer reps suggested me to take the airport shuttle to La Quinta Hotel and then take an Uber to reach the Pick-up Location. Completely disgusted and disappointed. Won't be using this agency and website ever again.
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Customer Service
Excellent and easy
Relevant Reviews on Allstates (LAX Airport) All States Car Rental Inc.2
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