The car exceeded my expectations. I really like to use Hertz. Hertz is my preferred company for sure. Expensive because I normally arrive outside normal work hours, (wish it was a little cheaper then I could visit my cabin more often) but I always receive an excellent vehicle and the service is always excellent.
About QEEQ:10.0/10
Ease of booking.
Didn't notice any price drop. But I'm sure I had an upgrade of car.
The Hertz staff in Stockholm were very considerate and provided thorough explanations. They clarified all issues with the car. Returning the vehicle was also very convenient and didn't take any extra time.
They closed at 3 PM when I went to pick up the car. After contacting them by phone, I was informed I could use the self-service machine. It wasn't very convenient, and I had to make several calls for guidance. Additionally, it recommended a lot of extra insurance.
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Customer Service
Easy, safe, great car, friendly staff.
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