The rental company made random charges. Despite the fuel tank being full, they deducted the cost of a full tank from my credit card. When an accident occurred, Avis refused to take responsibility.
“I am using QEEQ for all my recent rents, everything works perfectly and with reasonable price!”
About Europcar:10.0/10
Very friendly staff. The representative gave us all the information required and was really helpful and kind.
About QEEQ:10.0/10
I use QEEQ for few years already. Their service is always great, large choice of vehicles of all sizes and price. In case of need, their customer service do maximum to assist.
The car is excellent, the driving experience is very smooth and stable. The navigation is easy to use, and there is wireless charging. The trunk is spacious. It was just in time for Sweden's ski season; we drove to Järvsö to see the snow, and the car handled perfectly on snowy roads without any slipping.
Staff member in the office said he would speak to his manager about offering us compensation for the inconvenience . However, no further communication from them was had.
Rented the cheapest option and got an Audi A3 with over 10,000 kilometers on it. It was fuel-efficient and easy to drive. All damages were clearly marked during pickup, and during drop-off, they didn't even check. However, European roads and parking spaces are narrow, unlike in the US. I'm glad I rented a small car! What I regret, though, is not buying full insurance. I spent several days worried because you can trust your own driving skills, but you can't rely on other drivers. The narrow spaces in Europe make scratches and collisions very likely.
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