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Live chat Email us Service Code: 1541394330
From United States
+1-8007618913
From Canada
+1-2897685366
From United Kingdom
+44-2035140670
From Japan
+81 3-4578-4029
From Argentina
+54-2657459025
From Chile
+56-226665927
From Colombia
+57-6017940262
From Malaysia
+60-392125422
From Mexico
+52-7449800692
From New Zealand
+64-99508740
From Peru
+51-17009061
From Switzerland
+41-445514539
From Thailand
+66-25088458
From Singapore
+65-31585008
From Australia
+61-1800-507-258
From Turkey
+90-850-390-7486
From Italy
+39-800729010
From Portugal
+351-304500663
From Brazil
+55-6140426960
From France
+33-970019487
From Israel
+972-23752163
From Germany
+49 6107 6353100
From China
+86-1089171020
From South Korea (Domestic calls only)
00308 491 0209
From other countries or regions
+1-8007618913
Available between 10.00 a.m. and 19.00 p.m. (Japan Time)
LINE Live chat Email us Service Code: 1541394330
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Terrible. Necesito reembolso

Reviewed: Thu, Apr 21, 2022
About Alamo: 2.0 /10
No pude recoger el auto porque me pedían mi visa americana, yo soy residente americano y les entregue mi green card. No me la quisieron aceptar porque insistieron que co pasaporte Mexicano tenían que poner información de la visa. Les expliqué que esa era mi visa pero no me quisieron aceptar la documentación y no me entregaron el carro.
Reply by Qeeq:
We are very sorry to learn you had unhappy experience. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.
Intermediate | Volkswagen Jetta or similar

Relevant Reviews on Alamo in United States

Gene Bell

View more >
Reviewed: Thu, Jul 22, 2021
About Alamo: 4.0 /10
Everything is self-service. When I asked how to install the rented car seat, they said they couldn't explain due to legal risks. You have to solve everything by yourself. Staff will only tell you where to pick up.

Nora Violet

View more >
Reviewed: Tue, Nov 13, 2018
About Alamo: 10.0 /10
Very good
About QEEQ: 10.0 /10

Colby

View more >
Reviewed: Tue, Oct 9, 2018
About Alamo: 8.0 /10
It was okay. The first male staff member was alright, but the second female staff member was extremely rude. It was obvious she was usually mean and racially biased. To avoid saying it's racial discrimination, I won’t emphasize her skin color. She spoke too quickly, and when I didn’t catch what she said, she immediately mocked me as if I didn’t understand English. Ridiculous.
About QEEQ: 10.0 /10

B.Poutrelle

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Standard | Volkswagen Jetta or similar
Reviewed: Sun, Aug 4, 2019
“Upgrade payé presque aussi cher que la location de départ !”
About Alamo: 7.3 /10
La personne au comptoir m’a fait comprendre que la voiture louée était trop petite et m’a proposé une voiture plus grande, mais je pensais qu’il me proposait un autre contrat qui annulait le précédent, et puisqu’elle était moins chere j’ai dit OK, ne comprenant pas que cela venait en plus du contrat déjà signé et payé...
About QEEQ: 8.0 /10
Rien à dire, tres bien, j’espere juste que j’obtiendrai une réduction sur l’upgrade « forcé » par Alamo...

Mat82220

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Economy | Mitsubishi Mirage 2 Doors or similar
Reviewed: Fri, Apr 19, 2019
“All is ok, tout TB pour une première”
About Alamo: 9.0 /10
Everything was fine as usual.
About QEEQ: 10.0 /10
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