I have returned the car on the 19 and i there should refund money to my card, however till today i did not receive the money
Reply by Qeeq: Thank you for your comment. The supplier normally don't refund for unused days. Our after sale team is working on your case now. Once there is any update, they will keep you informed. Thank you for your understanding and patience.
Excellent, received a new car with only 6000 kilometers. Toll fees and ferry fees were directly deducted. 12 days cost just a little over 1000. However, I didn't receive an email statement.
High charges, aggressive upselling, downgraded vehicles, and poor service experience. The queue time was extremely long. The focus seemed to be on upselling—offering vehicle upgrades and additional insurance. In the end, we were given a downgraded car.
Scam company! Twice, they blamed existing scratches on me and charged me over 6000 RMB conveniently matching the insurance deductible. Even with clear videos showing the scratches were already there, they ignored it. Don't be tempted by cheap prices; rent from Budget or Avis. I'll fight them to the end and sue them. This hassle has already wasted half a month of my time! It's outrageous! The local staff wouldn't answer calls or emails, and although they're only supposed to hold a few hundred dollars, they have the power to overcharge your card!
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