NORWAY CAR RENTAL REVIEWS

Yes, it did exceed my expectations. I thought I was getting a manual but the car was an automatic.

Mitarbeiter kompetent und hilfsbereit. Erwartungen des Fahrzeuges erfüllt.

Bin zufrieden.

Very good

The car was good, got an upgrade for a 4WD car that was important because of the very bad weather conditions during the rental.

easy to book and good prices.

On June 7th, when we went to pick up the car in Bergen, we had already paid for the entire rental before our trip. However, when we arrived at the rental office, they claimed we hadn't paid. Being abroad, it was inconvenient and expensive to contact Zuzuche, leading to over two hours of delay. We ended up paying the rental fee again. This mistake by Zuzuche caused significant disruption to our team. After our trip, when we requested a refund for the overcharged rental fee, we had to provide various documents and only received the refund a month later. In the future, we won't use intermediary platforms like Zuzuche for overseas rentals. Many rental companies are available at the destination, and renting directly will avoid such issues.

When we arrived in Bergen to pick up the car on June 7th, we had already paid for the entire rental cost beforehand. Upon arriving at the rental office, they claimed we hadn't paid. Being abroad, it was very inconvenient to contact the rental company, not to mention the expensive phone charges. This delay cost us over two hours, and we had to pay extra for the rental. Such a mistake by the rental company caused significant issues for our team. After our trip, we requested a refund for the extra charges, but they required numerous documents. It took a month to finally get our refund. In the future, we won't use such intermediary platforms for international rentals. There are plenty of rental companies at the destination, and renting directly won’t have any issues.

Very satisfied with the enthusiastic, friendly, and proactive service. It was very pleasant.

차가 예약한거랑 달랐습니다 금약도 예약한거랑 틀렸습니다

Satisfied

Rented two identical cars at the same time, but the deposit was 3000 NOK for one and 8000 NOK for the other. When I asked the staff why, they said they randomly entered a price. How can this job be done so arbitrarily? It seems like there are a lot of shady practices! The car was a Suzuki version of the RAV4 with 18,000 km on it, which is relatively new. There were noticeable scratches on the right side, and both the exterior and interior were not very clean. Overall, just average!

The staff is professional and efficient.

Drop off in Bergen was also a bit confusing only because Europcar doesn’t have an office in the rental car center. They do have clearly marked section to leave car though. You go into the airport and drop the key into an automated machine box. There is a staff member there but busy handling the long line of pickup customers. No chance to ask questions about the toll fees, etc. You just have to trust. There is no real expectation setting here.

Booked a Toyota sedan, got upgraded to an SUV, the car was in excellent condition, and the rental and return process was convenient and quick.

Excellent service! Our flight was delayed, but the staff waited for us after hours.

Perfect. Only after the drop off you find it difficult for o carry your luggage and o the departure area. Cars should have facility to connect the airdrop navigation system at these times.

Very good

A very smooth booking process with clear options of selecting the vehicle as per your choice of vehicle and budget

The car was in great condition, but it took nearly an hour to pick it up, probably due to the peak season.

The staff was very friendly and had a great attitude.

Easy pick up process and friendly staff

Easy booking process and clear contract