The pickup and return processes were very quick, and the vehicle provided was very new. On the pickup day, the car was pre-warmed for us, which was a very nice touch!
We had to pay an extra 40 euros to the agency to get the car after 18H. At no time when booking on the internet, there was talk of a surcharge to pay for this option. Please notify your customer for this service.
Very satisfied. The Vitara has plenty of power, meeting the needs for self-driving on snowy and icy roads. The hybrid fuel consumption is low and very economical.
The service is convenient and reliable. However, since the place is small, after this flight left, the counter was empty by around 3 PM. The staff was nowhere to be found because they said they were handing over vehicles. The town office is also closed on weekends, but someone answers the phone.
The airport is very small; as soon as you come out, you see a small counter. However, no one was there. I made a phone call, and someone came within 10 minutes. The paperwork was completed in less than 10 minutes. They upgraded me to a Volvo V70 wagon, which is awesome.
The car was equipped with snow tires, which gave us first-time international drivers peace of mind. The car was upgraded as well, which made us very happy! A great start to our trip!
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