The accident handling is efficient, but the number of locations is limited. After the accident vehicle is towed away, people can only be transported to a nearby town for temporary accommodation, and cannot return to the reserved location. Additionally, to pick up the car, customers must return to the airport to find a model that meets their requirements.
Overall pretty good. I booked a Yaris Cross Hybrid and got the same model. The mileage was around 10,000 km, and the car was in good condition. When picking up the car, the staff was in the store. The contract clearly marked any existing scratches on the vehicle, so if you find scratches not listed in the contract during your inspection, you can just take photos with your phone (as phone photos have timestamps to serve as evidence). Returning the car was also fast—you simply park the car and hand over the keys. During the pickup process, the staff only asked once if I needed insurance, and they didn’t try to push it further when I declined. One thing to note is that the staff will confirm your email and phone number with you. If you booked through QEEQ, the email and phone provided will belong to QEEQ, but don't worry—any issues will be communicated through the platform.
The service was quite good. Avis and Budget share the same counter, and the queue was shorter compared to Sixt and Hertz. There were no extra upsells for additional insurance. I booked a Toyota Yaris but received a Toyota RAV4 plug-in hybrid with all-wheel drive. An Autopass was included, which worked for highways and ferries in Norway. At the end, highway fees were deducted from the card. When returning the car, gasoline cars need a full tank, and electric cars require at least 70% charge. Our RAV4 hybrid had no charge when we picked it up, so we just drove it as a gasoline car.
Car rental locations (incl. in-airport & off-airport)
Car rental reviews by car rental supplier
Car rentals at/near landmarks of Bergen
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