CAR RENTAL REVIEWS ON EUROPCAR IN BERGEN

They charged an extra 70 RMB per day for toll fees and, after driving only thirty kilometers with a full tank, they charged 150 RMB for fuel and 240 RMB for service fees.

Pretty good.

Thanks

Thanks

As per the order, we called the office upon arriving at the airport and had to wait for 2 hours because they were picking up another customer as well.

Service is quite satisfactory.

Like: Excellent service and staff
Dislike: i was not informed that there will be an extra cost for out of hours delivery. i found an additional £40 charge in my account

The process of renting and returning the car is quite simple and clear, and the staff is professional and responsible.

Like: Quick and easy to rent the cars from Europcar. The cars we rented were very economical fuel wise and comfortable to drive. Staff were friendly and helpful.
Dislike: Should explain on the site that there would be a mandatory charge for tolls during the car hire period. We didn't drive the car everyday, so it would be good to have had an option.

Obviously my car exceeded my expectations. New car, spacious and superior that I thought

The contract is in Norwegian, which I don't understand at all. It would be helpful to have an English or Chinese version.

The rental counter is easy to find, but it was quite crowded in the morning, making the process a bit slow

Like: Easy to find, efficient staff
Dislike: noithing

Overall service was acceptable, but they charged extra for the auto pass.

The service attitude was acceptable, but no one was available to handle unexpected issues during the weekend. Hopefully, someone will be on duty in the future.