Avis did not inspect the car condition before pass to me.
The engine oil level is low.
the car keep warning me while I driving.
I call the help center and they told me since I am returning the car in another 1 days, so ask me to continue driving until return the car.
1. They forgot to give me the exit card for the parking lot, so we had to go back a long way to pick it up.
2. The tire pressure warning came on just an hour after picking up the car, indicating low pressure.
3. The car was not clean at all when I picked it up.
Picking up the car was incredibly easy. With just the rental slip and driver's license, we got the car. The car was in great condition, with only about 10,000 kilometers.
The car was in great condition and the snow tires had excellent traction. So far, no fines or violations have been found, and the toll fees are reasonable.
The staff were very friendly and provided excellent service. They reminded us that we could return the car early and even adjust the return location. The paperwork was done quickly, and the pick-up point was very close to the city center.
I booked an Audi A6 class wagon, but when I went to pick up the car, the agent had us sign a confirmation declaration and we discovered that we got a Skoda wagon instead, which is significantly below the class of the car we booked. Since the pickup point was some distance from the counter and we were in a hurry to get to the ferry, and our English was not fluent, we reluctantly accepted the car and left.
The in-person service and waiting time were okay, but the after-sales service was not satisfactory. I was overcharged for an extra day and had some unexplained fees.
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