The service was quite good. Avis and Budget share the same counter, and the queue was shorter compared to Sixt and Hertz. There were no extra upsells for additional insurance. I booked a Toyota Yaris but received a Toyota RAV4 plug-in hybrid with all-wheel drive. An Autopass was included, which worked for highways and ferries in Norway. At the end, highway fees were deducted from the card. When returning the car, gasoline cars need a full tank, and electric cars require at least 70% charge. Our RAV4 hybrid had no charge when we picked it up, so we just drove it as a gasoline car.
I suspect intentional claims for scratches. They immediately located the scratched area, which was a very small spot on the tire that was initially hard to notice.
1. They forgot to give me the exit card for the parking lot, so we had to go back a long way to pick it up.
2. The tire pressure warning came on just an hour after picking up the car, indicating low pressure.
3. The car was not clean at all when I picked it up.
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