Like: They didn’t have any Kia Rio’s available when I picked up, so was upgraded to an SUV which I was very happy about! The Jeep was in excellent condition with low mileage. Quick and friendly service. I ended up needing an extra day plus had to add another driver for that day, and this was done with no problem at all. No issues on returning the vehicle at all, as in they didn’t try to rip you off. I will definitely rent from them again next time I’m in Calgary. Dislike: We had trouble finding the address. Probably because we were not paying as much attention as we should have! We put the unit # in Google maps instead of the correct address. Also I was looking for Easy Rent Cars which now I’m assuming is a 3rd party Next time I’ll know.
The staff at pick up was ok. They explained everything to you.
The car was nice and new. But it was not cleaned before pick up. Dirty windows, dirty on skin.
The drop off process was so slow. I had to wait half an hour for returning the car.
The company hold $500 from me and gave me the reason that in case I got any speeding tickets then they will adjust. After two days they still didn't release the holds. Which is very annoying.
Great car to ride, great service from the staff.
Robert
About QEEQ:8.0/10
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Customer Service
Highly Recommended
Dislike: We had trouble finding the address. Probably because we were not paying as much attention as we should have! We put the unit # in Google maps instead of the correct address. Also I was looking for Easy Rent Cars which now I’m assuming is a 3rd party Next time I’ll know.
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